质量管理模式能提高企业创新效率吗？——基于2015年中国企业—员工匹配调查数据的实证研究

Can Quality Management Model Improve Innovation Efficiency? ——Empirical Study Based on Chinese Employer-employee Survey Data

中文关键词:  质量管理模式  创新效率  卓越绩效管理模式  全面质量管理模式  ISO质量标准模式

英文关键词:quality management mode  innovation efficiency  performance excellence mode  total quality management mode  ISO standard mode

中文摘要:

      发掘当前我国不同质量管理模式企业在创新实践中的问题,有助于提升我国企业整体的质量管理水平与创新效率。文章基于2015年“中国企业-员工匹配调查(CEES)”的微观数据,运用三阶段DEA模型从类别与取向两个维度对不同质量管理模式下的企业进行了创新效率评价与影响因素分析。实证结果表明,需求实现型取向的质量管理模式有利于提升企业创新效率；单纯类别维度的质量管理模式差异并不会造成企业创新效率的差异；质量管理模式会通过其他因素来影响企业的创新效率。进一步分析发现,规模越大的企业,采取卓越绩效管理模式更有利于企业创新效率的提升；劳动力素质水平越高的企业采用卓越绩效管理模式的创新效率越高；企业融资成本越高,卓越绩效管理与全面质量管理模式的企业创新效率将更低；政府支持对卓越绩效管理及ISO质量标准模式企业的创新效率存在负向影响,对全面质量管理模式企业的创新效率则存在正向影响。

英文摘要:

      Figuring out the problems of enterprises innovation practices in different quality management modes can improve the enterprises' quality management and innovation efficiency. Based on Chinese Employer-employee Survey data in 2015, this paper adopts the three-stage DEA model to evaluate and analyze the innovation efficiency in different quality management modes. The results show that the requirement-oriented mode is conductive to the innovation efficiency; differences purely in category dimensionality do not lead the difference in innovation efficiency; the quality management mode will affect the enterprises' innovation efficiency through other factors. Further analysis finds that for the enterprise with a larger size or a higher quality of labours, the performance excellence mode will stimulate its innovation; for the enterprise with a high cost in financing, both the performance excellence mode and the total quality management mode will aggravate the negative effects on innovation; for the enterprise with more support from government, the performance excellence mode and the ISO standard mode will negatively affect its innovation, while the total management mode will promote its innovation. 